PRIVACY POLICY

Last Updated: February, 2018

PRIVACY POLICY

The SIPPY website (the “Site”) and the mobile application (the “App”) are operated by SIPPY Me FZ-LLC. SIPPY is committed to respecting and protecting your privacy. To that end, we have prepared this privacy policy (“Privacy Policy”) to describe our information gathering and dissemination practices and our data protection practices for the Site; the terms “SIPPY Me,” “we,” “us,”, “our” and “SIPPY  refer to Sippy Me FZ-LLC. and its subsidiaries and affiliates. The terms “you,” “your,” and “yours” refer to the user/customer utilizing the Site or the App. This Privacy Policy is governed by our Terms of Use.

CHILDREN

The Services are not intended for use by anyone under the age of 13, or any other person that is a minor under applicable law. YOU MUST BE AT LEAST AGE 13 TO ACCESS AND USE THE SERVICES. If you are between the ages of 13 and 18, you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Any person who provides information to us through registration or in any other manner on the Site represents to SIPPY that they are 18 years of age or older or have the permission of their parents or guardians to use the Services. If we learn that a child under 18 has submitted personal information to us without their parents or guardians’ permission to use the Services, we will attempt to delete the information as soon as possible.

COLLECTION OF INFORMATION

“Personal Data” means any information which can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, or occupation. We collect the following Personal Data from you when you register for the Site or the App: name and email address. To participate in certain activities and to obtain certain services or documents offered on the Site or the App, you may be asked to provide additional Personal Data such as phone number, billing address and credit card information. We endeavor to limit our requests for Personal Data to information we believe is reasonably necessary to achieve our purposes as described in the “Information Use” section below. Any Personal Data received in communication or in material you transmit to the Site by electronic mail or otherwise are and will be treated in accordance with this Privacy Policy. We also collect the location of your mobile device when the Services are operating. If you log in to the Services through Facebook Connect, Google+, or another social network, we may also receive personal information about you from those networks. 

INFORMATION USE

SIPPY uses Personal Data for several general purposes:

  • to provide you with service, information, and news,
  • to support the services offered on the App or the Site,
  • to contact you for feedback about our services,
  • to conduct research about SIPPY customer base or services,
  • to fulfill your reservation and purchase requests,
  • to process your payments including credit checks and collection,
  • to notify you of technical updates or changes in policy, or
  • to contact you for our own marketing and promotional purposes, except where you have indicated that you do not wish to receive this information.
  • We may use information that is not Personal Data such as demographic data to analyze and develop our marketing strategy and further improve the Site and our services.

INFORMATION SHARING AND DISCLOSURE

All credit/ debit cards’ details will NOT be stored, sold, shared, rented or leased to any third parties. We will not sell or rent your Personal Data to third parties except as described in this Privacy Policy.

We may disclose your Personal Data to other companies or people under any of the following circumstances:

  • to any Coffee Shop, or other service provider for each Subscription that you sign up for on the App to fulfill your order.
  • to the Coffee Shop which you attend through the App for marketing purposes. A core part of SIPPY service is enabling new experiences for its members through its Coffee Shops, as such our Coffee Shop partners are critical to our ability to serve our members. Our relationship relies on us being able to share our members' information with our partners so that our business partners can develop and serve their own customers beyond our users attending their Coffee Shops through the SIPPY platform; this allows SIPPY to offer its members the chance to experience new opportunities and a more fully enriched lifestyle. And of course we respect your decision to manage your communications and you can change your preferences at any time through your account settings or by contacting us by email at info@sippyme.com
  • if sharing the information is reasonably necessary to provide a service that you have requested.
  • to keep you up to date on the latest product announcements, software updates, special offers, or other information we think you would like to hear about from us where you have given consent for the appropriate type of communication.
  • to keep you up to date on special offers, or other information from our business partners where you have given consent for the appropriate type of communication.
  • if we believe in good faith that we are required to do so by law, in connection with litigation, to prevent a crime, or to protect personal safety, the public, or the Site.
  • in connection with a sale or merger with another entity or if SIPPY should ever file for bankruptcy or have its assets sold to another entity.
  • other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
  • SIPPY may also share information which does not amount to Personal Data with third parties (e.g. aggregate or demographic data).

CHOICE

We will give you the opportunity to “opt out” of receiving direct marketing or market research information or information from our studio partners and other third parties. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection or by contacting us directly at info@sippyme.com.

ACCESS

You may correct, amend, or delete your Personal Data by editing your profile on the Site or emailing us at info@sippyme.com. You have a right to access a copy of the Personal Data held about you. Any request may be subject to a fee of AED 50 to meet our costs in providing you with your Personal Data.

SECURITY

We are committed to protecting Personal Data from loss, misuse, disclosure, alteration, unauthorized access, and destruction. SIPPY takes reasonable precautions to safeguard the confidentiality of Personal Data. We protect the security of your Personal Data during transmission to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input.

WHERE WE STORE YOUR PERSONAL DATA

The Personal Data that we collect from you may be transferred to, and stored at a destination outside the Middle East Economic Area ("MEEA"), including but not limited to Canada. It may also be processed by staff operating outside the MEEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of services to you, the processing of your payment details and the provision of support services. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

THIRD PARTY SITES; APPLICATIONS

Portions of the Services (including, without limitation, advertisements) may involve linking to or using web sites or applications belonging to third parties. The Services may also provide you with links to access the sites of third party vendors or retailers. We have no control over third-party sites or applications, and all use of third-party sites or applications is at your own risk. Additionally, SIPPY cannot accept responsibility for any payments processed or submitted through such third party sites or applications, or for the privacy policies of any such sites. SIPPY is not responsible for content available by means of such sites or applications. SIPPY does not endorse any products offered by third parties and we urge our users to exercise caution in using third-party sites or applications.

COOKIES

SIPPY uses cookies for maintaining a user's session, for their "remember me" login and for tracking UTM parameters of waitlist and purchase conversions. SIPPY also uses Google Analytics to analyse the usage of the website by users to give SIPPY an insight into the way users use the website.

We use third-party advertising companies to serve retargeting advertisements on our behalf. These companies may use a cookie or an action tag, also known as a Web Beacon or a 1 pixel .gif file, to tailor the advertisements you see on this Website and other sites, to track your response to their advertisement and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their advertisements. The cookies, action tags or similar files do not contain any Personal Information.

You can change your cookie settings to accept or not accept cookies in your browser settings.

COMMUNICATIONS

We may send you e-mail, SMS, push notifications or other messages about us or our products and services. By accepting the Terms (including the terms of this Privacy Policy which are incorporated therein) or using the App, Site, or Services, you affirmatively consent to receive such commercial messages. As a registered member, you can remove your personal information from our mailing list and stop receiving future communication from us by following the unsubscribe link located at the bottom of each communication or by emailing us at info@sippyme.com. You will also be given the opportunity to unsubscribe from commercial messages in any such e-mail or message we send.  Please note that we reserve the right to send you service related communications, including service announcements and administrative messages, relating either to your account or to your transactions on the App, Site, or Service, without offering you the opportunity to opt out of receiving them unless you cancel your account.

UPDATING, REVIEWING, OR CORRECTING INFORMATION

You may update, review or correct the Personal Information on the App, Site or Services, at any time e-mailing us at info@sippyme.com.

OTHER USES OR TRANSFERS OF YOUR INFORMATION

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or digital content of any user suspected to have engaged in illegal or infringing behavior.

In providing the Services, we may use subcontractors that are located in countries other than your own, and send them information we receive. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, the level of protection for personal and other information varies from jurisdiction to jurisdiction. Protections in jurisdictions in which we operate may not be as extensive as your country of residence or business.

We may transfer our databases containing your Personal Information if we sell our business or part of it.

YOUR CONSENT TO THIS PRIVACY POLICY

By using the Site or the App, you agree to this Privacy Policy. We may occasionally update this Privacy Policy. The date of the most recent update of this document will always be displayed at the beginning of this page. If we change our Privacy Policy, we will post those changes on www.sippyme.com/privacy.html. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting Personal Data we collect. Your continued use of this Site constitutes your agreement to this Privacy Policy and any updates.

CONTACTING SIPPY

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at:

Sippy Me FZ-LLC
In5 Tech Building
Knowledge Village, Dubai Internet City
Dubai, UAE
Email: info@sippyme.com